MIS support for schools and academies
Our role is to provide professional, impartial, comprehensive and affordable support to schools and academies of all sizes across the whole of England, ranging from nurseries to sixth forms and everything in between.
Over the years we have developed a deep understanding of the unique challenges faced by the education sector and apply our expertise to help schools and academies overcome obstacles and eliminate pain points. We also have first-hand experience of working within a local authority and currently work with multiple LAs in England. As well as regular support, we can also provide extra help during key times, deliver staff training, and ensure that you keep up to date with the latest changes in MIS, data management and digital compliance.
MIS support for schools and multi-academy trusts
Working with multi-academy trusts located all around England, Keystone MIS is your go-to provider of professional, impartial, comprehensive and affordable support. We understand the obstacles and issues faced by MATs when it comes to data management and school improvement, which is why we’re committed to delivering 100% tailored support, training and consultancy to ensure you remain efficient, compliant, and capable of delivering the best possible outcomes for your students.
MIS support for IT providers to schools
As well as working directly with schools, academies and multi-academy trusts, we also support IT providers that serve the education sector. This ensures that you have everything required to deliver the very best service to your clients and continuously benefit from experienced MIS specialists working alongside your own team. You can rest assured that Keystone MIS offers impartial support, consultancy and training, which means that we can work with your team no matter which MIS your clients use, such as SIMS, Arbor, Bromcom and Scholar Pack.
Our Dedicated MIS Service Centre
Get expert help when you need it with direct access to our support via email and telephone during office hours. Our service to Schools is provided primarily through our Accredited Service Desk support which is available from 8:30-17:00 Monday-Friday. We have 5 dedicated lines for support and our telephone support and remote support service is completely unlimited. We use several different software packages to enable us to provide remote support solutions to your school. With just a few clicks we can view your screen while you’re on the phone to us and give you that tailored one-to-one support over the phone.
Keystone Support Includes
With our MIS support you'll always benefit from our wide range of expertise.
A dedicated service support team with remote access support
Installation, upgrading and support for your MIS system
Professional training in the use of your MIS
Maintaining your SIMS/FMS database functionality
Personal on-site visits where required
Help with writing SIMS and MIS reports
New product testing and upgrades
Key event support through the year
Impartial advice on compatible software
Help with data transfers between the school and LFA
Updates on DfE requirements
Feedback from CAPITA (SIMS) events and conferences